Store Policies

Accepted Methods of Payment. We accept Visa, Master Card, American Express, Discover and PayPal.

PayPal Verified

At Pedal Cars and More we understand our customers want their online transactions to be simple and secure. For your convenience, we offer product payments through Visa, Master Card, Discover, American Express and  PayPal. Along with ease, we know how important security is for you when doing transactions online. To increase security, we have verified our account through PayPal so you can feel secure when using their system to make payments to Pedal Cars and More.

You can shop at www.pedalcarsandmore.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card  transactions for our customers. 

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].

www.pedalcarsandmore.com is registered with the Authorize.Net Verified Merchant Seal program.

Pedal Cars and More Polices

Pedal Cars and More and its affiliates provide their services to you subject to the following conditions. If you visit us at www.pedalcarsandmore.com  you accept these conditions. Please read them carefully. .

 

RETURN POLICY

Damaged Shipments.

Damaged shipments from shipping and handling must be claimed with the freight carrier.  If any cartons are missing or damaged, be sure to note this on the freight bill.  If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim.  We are not responsible for damage caused by the freight carrier.

Manufacturers Defects

If a product appears to have a manufacture’s defect, email our Customer Service department as soon as possible at, www.support@pedalcarsandmore.com for instructions.  Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a "Return Authorization Number". No packages will be accepted without a "Return Authorization Number" written clearly on the package.

Return Merchandise Policy

Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to www.support@pedalcarsandmore.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a "Return Authorization Number" (RA#) written clearly on the package. Products being returned must have a RA# issued before they are returned. Shipping cost to return item or items that originally had "Free Shipping" will not be refunded.  If you received a different product than initially purchased, the item must be returned with the following to insure full refund:

1) All original contents (product, manuals, instructions, etc.) 

2) Original packaging.

3) Original invoice or receipt

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.

2. Write the Return Authorization Number clearly on the box or package.

3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise.

Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.