J Wilson Industries LLC
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Frequently Asked Questions


If your question is not answered here, please don’t hesitate to contact us www.support@pedalcarsandmore.com.


What is the maximum weight capacity of the pedal cars?
The total weight capacity of our pedal cars, pedal planes, pedal trains and tricycles is 50 pounds. Loads which are heavier than this can break or damage the vehicle and nullify your warranty. Our pedal cars, pedal planes, pedal trains and tricycles are recommended for the average 2-5 year old.


1. Who is Pedal Cars and More?  Pedal Cars and More is a DBA of J Wilson Industries LLC.  We are internet only company bringing you the" Best Possible Prices" on children's ride-on toys and model plane and ship kits.


2. Are prices in Canadian or US dollars?
All prices at www.pedelcarsandmore.com are in US dollars.


3. How can I pay for my order?
We accept Visa, Mastercard, American Express, Discover and PayPal.


4. When will my Credit Card be charged?
The charge will go through on your Credit Card when we process your order, unless your order is to be held on Backorder which is very rare.  Our data is updated every 2 days for inventory availability.  However, in the case of a Backorders, we charge your credit card when your product is ready to ship.


5. Will I be charged Sales Tax?

J Wilson Industries LLC is a Kentucky based and registered company, it is required that all orders shipping to Kentucky pay 6% Sales Tax.


6. How will my order be shipped?
Orders are shipped FedEx.


7. How long will it take to receive my order?
Orders that are placed by 12:00 pm PST will ship the same day.  Delivery time is 2-6 days depending on the destination.  On the rare chance that your item becomes backordered, we will contact you to let you know. Our data is updated every 2 days for availability.


8. What if I need my order in a hurry? Do you ship via expedited delivery?
Expedited delivery is not included in our free shipping offer but if you would like an item delivered faster, we can quote you the extra cost to deliver your order via air shipping options. Keep in mind that pedal cars, pedal planes, pedal trains and tricycles are large and heavy items to ship, therefore air shipping can sometimes cost hundreds of dollars. Please contact us at www.customerservice@pedalcarsandmore.com for more information.


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9. Will there be extra charges to ship to Alaska or Hawaii?
Yes there will be charges to ship to Alaska or Hawaii. Free Shipping applies only to shipments within the Lower 48 States.
Please email us for a shipping quote.


10. Can I order if I live in Canada?
At this time we are not shipping to Canada.


11. Do you ship Internationally?
We are sorry but we are not set up to ship Internationally.


12. Can I return my purchase?
In most cases you can. Please see our full explanation on our “Store Policy page. Your satisfaction is our No. 1 goal and so we are committed to working with you to resolve whatever the situation may be.

13. Can I cancel my order?
If you have to cancel your order, please do it as soon as possible. If it has already been shipped, we will have to deal with it as a Return. Please see the details regarding Returns on our “Store Policy page.


14. Will my order need to be assembled?
Some of our products need minor assembly. When this is the case, it will usually be stated in the Product Description for that item.
 



J Wilson Industries LLC
121 Bluffside
Covington, KY  41017
United States of America


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